Coronavirus (COVID-19)

Dated: 19 Mar, 2020

As you are all aware the Coronavirus is continuing to spread across the UK with numbers rising on a daily basis and as such, we need to be taking care & precautions when we are out visiting employers premises and when at work ourselves.   Not only are we coming into contact with learners but also other staff on employers premises whether this be managers or other staff and including contact with people from other organisations in our own offices.

The government departments Public Health England and Department of Health & Social Care have set up a website containing all information relating to the Coronavirus from details of the number of live cases, action plans, relevant latest information and advice and travel advice to name a few.  The link to the page can be found below.  Please ensure that you always access the latest information from the links below.

The NHS also have a page relating specifically to Coronavirus, see below with further information.

Please ensure you all take precautions and should you experience any symptoms that you contact the relevant helpline or NHS 111 and seek appropriate advice.  Should anyone have a need to contact any of the helplines then please ensure you let your manager know in case we need to take further precaution for other staff if anyone has any symptoms or someone has come into contact with anyone who is displaying any signs or symptoms.


How to avoid catching or spreading coronavirus



  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin straight away and wash your hands afterwards
  • try to avoid close contact with people who are unwell


  • do not touch your eyes, nose or mouth if your hands are not clean


Department for Education Helpline

The Department for Education have setup a helpline for all education providers to be able to handle questions related to coronavirus. The helpline will be open Monday - Friday 8am - 6pm covering core hours of providers.  The purpose of the helpline is to ensure consistent and accurate information reaches education providers and ensure that providers feel well-supported by DfE.

Details of the new helpline:
Phone: 0800 046 8687


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